A network operations engineer will work with design and engineering teams to have an all-round understanding of networks and systems. The professional should be able to resolve complex issues that involve analyzing packets and troubleshooting networks. They are the crucial point of contact between the network operations team and other internal departments. The engineer must work towards improving the quality of technical and telecommunication services.

The Network Operations Engineer will offer Level 2 and Level 3 Network Support that includes operation and change management. The Engineer fulfils the request for Network Devices such as Routers, Firewalls, WAN Optimization. The professional will examine, evaluate and monitor the incoming network change requests.